Embedding a live planning system for a national healthcare equipment supplier
The context
Major ANZ healthcare equipment supplier. Demand and supply planning for healthcare equipment ran on manual processes — a risk to availability where the end customers are care providers.
What we did
- Project-managed the implementation of a new demand and supply planning system
- Solution design and process definition around the platform
- Systemised testing and structured change management through go-live
The results
- Planning system live in production
- Defined processes and roles embedded with the planning team
- Manual planning effort replaced with systemised workflows
