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Resilience & Risk Management
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Resilience & Risk Management
Resilience & Risk Management
Supply Chain Consultants Australia
Consultants who know your world.
Trace is a boutique supply chain and procurement consultancy. We work alongside your team from strategy through to delivery, with real operational experience to deliver outcomes that last.
Our Experience
Real-world experience.
Proven impact.
Sectors we service
Shaping smarter supply chains.
Government & Defence Agencies
Global disruptions have shown how critical resilient supply chains are to national wellbeing, public safety, and economic stability.
We help governments and public sector agencies plan for uncertainty, reduce risk, and strengthen infrastructure:
Strategic policy support – Inform decisions with deep supply chain insight
N-tier supply chain mapping – Uncover vulnerabilities across extended networks
Scenario planning & risk management – Build preparedness into public systems
Property, Hospitality & Services
From shopping centres to integrated resorts, service-driven businesses depend on well-managed back-of-house operations to ensure smooth guest experiences and operational flow.
We deliver supply chain improvements tailored to unique property and precinct needs:
BOH logistics – Enhance dock access, storage, inventory, and waste handling
Cold chain compliance – Support safe, regulated handling of perishables
Operational analytics – Measure property performance through product and volume flows
In-Store & Online Retail
Retailers face increasing pressure to deliver fast, efficient, and cost-effective fulfilment across in-store and online channels. Meeting customer expectations while managing costs is a constant balancing act.
We help retailers build scalable fulfilment strategies and resilient operations with a focus on both short-term improvements and long-term growth:
Warehouse automation – Improve speed, accuracy, and efficiency
Network design – Streamline distribution and reduce cost-to-serve
Inventory & cost-to-serve modelling – Optimise stock and guide smart investment
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FMCG & Manufacturing
Manufacturers and FMCG businesses are navigating rising input costs, longer lead times, and shifting consumer demand. Operational efficiency and supplier reliability are more important than ever.
We support end-to-end improvements across your supply chain to help you stay competitive and adaptable:
Advanced Planning Systems (APS) – Enable better forecasting and production planning
Supplier collaboration – Drive quality, consistency, and cost-effectiveness
Inventory optimisation – Balance stock levels to meet demand without waste
Hospitals & Aged Care
Health and aged care organisations are under pressure to deliver quality care amid tight budgets, rising demand, and operational complexity.
We strengthen your operations with systems that improve reliability, safety, and efficiency:
Workforce planning & rostering – Align staff levels with care requirements
BOH logistics – Streamline hospital inventory, deliveries, and waste management
Supply chain resilience – Prepare for disruption with adaptable systems and strategies
why choose us
More than advice, true partnership.
At Trace we don’t just deliver strategies, we work alongside your team to implement them. Our goal is lasting impact not just a final report. We embed ourselves in your operations, transferring knowledge, building capability, and delivering real outcomes.
Why leading organisations partner with trace:
Strategy + implementation — not one or the other
Embedded support that builds internal capability
Data-led, hypothesis-driven decision making
Deep sector expertise and proven results
Flexible and pragmatic, not one-size-fits-all
Our Services
Supply chain services tailored to your business.
Our expertise covers every link in the supply chain, offering practical, data-led solutions that create lasting impact.
Strategy & Network Design
Our team has extensive experience partnering with boards, c-level executives and supply chain leaders to model, design and develop optimal supply chain strategies and operating models.
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Procurement
We help organisations transform procurement from a cost centre into a strategic function, improving supplier performance, reducing costs, and strengthening compliance across the entire procurement journey.
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BOH Logistics
We design and optimise back-of-house logistics operations for hospitality, retail, and property sectors, reducing congestion, improving delivery efficiency, and creating seamless supply flows from dock to floor.
Warehousing & Distribution
We design warehouses, distribution centres, and fulfilment operations that drive efficiency and competitive advantage through optimised layouts, technology integration, and proven operational frameworks.
Supply Chain Sustainability
We help organisations reduce emissions, cut waste, and build sustainable supply chains that drive both environmental and business outcomes. Over 60% of global emissions come from supply chains, it's one of our most powerful levers for change.
Workforce Planning & Scheduling
We help organisations design efficient, agile, and compliant workforces through data-driven workforce planning and scheduling that aligns people, cost, and capability for today's demands and tomorrow's challenges.
Project & Change Management
We deliver supply chain transformation programs from strategy through to implementation, ensuring projects are completed on time, within budget, and with genuine capability transfer to your teams.
Organisational Design
We design organisational structures, KPI frameworks, and operating models that align teams with strategy, strengthen accountability, and enable supply chains to perform with clarity and confidence.
Planning & Operations
We implement demand planning, S&OP, and supply chain operations planning frameworks that improve forecast accuracy, optimise inventory, and enable cross-functional collaboration for smarter, faster decisions.
Resilience & Risk Management
We help organisations identify vulnerabilities, build contingency plans, and strengthen supply chain resilience against disruption—from natural disasters and geopolitical shifts to supplier failures and demand volatility.
Technology
Let our experts help you harness technology to optimise your supply chain and operations. We harness AI, data analytics, and automation to optimise supply chain performance and drive sustainable, long-term growth.
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.Solutions
Our .Solutions Suite brings together proprietary tools for demand planning, delivery tracking, workforce optimisation, and supply risk monitoring, giving you visibility, control, and performance insights across your supply chain.
Testimonials
What senior business leaders are saying about us:
Members of the team at Trace have become trusted business partners. We have previously worked with them on several major projects, including a full strategic review of our New Zealand supply chain. They quickly understood our business and the complexity of our supply chain - undertaking in depth analysis, and identified numerous areas where we were able to optimise our operations, improve service delivery, and save cost. They have a proven ability to provide smart, practical advice, they can communicate effectively across all levels, and they are fun to work with. We rate them highly.
Jon Kelly
Chief Executive Officer - Coastal Oil Logistics
The Trace team are highly experienced in strategic sourcing for aged care agency workforce, planning and scheduling and also bring unique perspective, with learnings from across a variety of industries - beyond just aged care. They have strong analytical capabilities and able to work with senior level executives within organisations to ensure recommendations are practical for existing maturity levels within an organisation's people and process capability.
Brett Beattie
Head of Procurement - Estia Health
The Trace team have proven experience in helping clients to improve workforce planning and scheduling processes. They are technology agnostic and have a range of best practice frameworks - focused on driving outcomes for providers, carers, and care clients. They work across both the operational and strategic level - helping to drive benefits in service, care standards, cost, and scalability. They are pragmatic in their approach and able to adapt solutions to varying levels of organisational maturity.
Therese Adami
GM Home & Communities - Catholic Healthcare
The best consultants tease out what we or our teams already know, then challenge our thinking and collaboratively produce roadmaps for execution. Critically they create a sense of urgency that wouldn't exist without them. But to do this effectively requires a blend of subject matter expertise, cultural sensitivity and a preparedness to listen. Based on my experiences with Shanaka Jayasinghe I would recommend trace as practitioners of this approach.
Mark Chapman
Chief Operations Officer - National Tiles
The trace. team are passionate about supply chains and helping clients drive tangible improvements in service, cost and working capital. They are unique as a consulting partner as they are truly focused on establishing a fact base, building capability, measuring results and embedding change.
Adam Price
Chief Financial Officer - OSCARS Group
Our Leadership
Our leadership team brings decades of hands-on experience across government, defence, healthcare, and commercial supply chains. They don’t just advise, they work alongside clients to drive transformation with clarity and confidence.
Our Team
From Brisbane to Melbourne, our multidisciplinary team is united by a shared commitment: to be the most collaborative, curious, and dependable people in the room. With deep expertise and a human-first approach, we work side by side with clients to deliver smart, sustainable results.
