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Australia's Premier Supply Chain & Operations Advisory Firm

Unlock the Full Potential of Your Supply Chain

trace. is a supply chain management and procurement consultancy specialising in strategy, operations, and technology. Our structured, data-led approach uses analysis and scenario modelling to improve efficiency and support long-term success.

Our Experience

Real-World Experience.
Proven Impact.

We’ve delivered outcomes that matter for some of Australia’s biggest names in retail, government, and beyond.

Sectors we service

Shaping Smarter Supply Chains Across Key Sectors

We support clients across Retail, Manufacturing, FMCG, Health & Aged Care and Government sectors. We combine commercial thinking, supply chain expertise, and data insights to deliver measurable cost savings, service improvements, and sustainable growth.

In-Store & Online Retail

Retailers face increasing pressure to deliver fast, efficient, and cost-effective fulfilment across in-store and online channels. Meeting customer expectations while managing costs is a constant balancing act.
We help retailers build scalable fulfilment strategies and resilient operations with a focus on both short-term improvements and long-term growth:
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Warehouse automation – Improve speed, accuracy, and efficiency
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Network design – Streamline distribution and reduce cost-to-serve
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Inventory & cost-to-serve modelling – Optimise stock and guide smart investment
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FMCG & Manufacturing

Manufacturers and FMCG businesses are navigating rising input costs, longer lead times, and shifting consumer demand. Operational efficiency and supplier reliability are more important than ever.
We support end-to-end improvements across your supply chain to help you stay competitive and adaptable:
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Advanced Planning Systems (APS) – Enable better forecasting and production planning
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Supplier collaboration – Drive quality, consistency, and cost-effectiveness
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Inventory optimisation – Balance stock levels to meet demand without waste
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Property, Hospitality & Services

From shopping centres to integrated resorts, service-driven businesses depend on well-managed back-of-house operations to ensure smooth guest experiences and operational flow.
We deliver supply chain improvements tailored to unique property and precinct needs:
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BOH logistics – Enhance dock access, storage, inventory, and waste handling
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Cold chain compliance – Support safe, regulated handling of perishables
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Operational analytics – Measure property performance through product and volume flows
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Hospitals & Aged Care

Health and aged care organisations are under pressure to deliver quality care amid tight budgets, rising demand, and operational complexity.
We strengthen your operations with systems that improve reliability, safety, and efficiency:
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Workforce planning & rostering – Align staff levels with care requirements
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BOH logistics – Streamline hospital inventory, deliveries, and waste management
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Supply chain resilience – Prepare for disruption with adaptable systems and strategies
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Government & Defence

Global disruptions have shown how critical resilient supply chains are to national wellbeing, public safety, and economic stability.
We help governments and public sector agencies plan for uncertainty, reduce risk, and strengthen infrastructure:
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Strategic policy support – Inform decisions with deep supply chain insight
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N-tier supply chain mapping – Uncover vulnerabilities across extended networks
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Scenario planning & risk management – Build preparedness into public systems
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why choose us

More Than Advice—True Partnership

At trace. we don’t just deliver strategies—we work alongside your team to implement them. Our goal is lasting impact, not just a final report. We embed ourselves in your operations, transferring knowledge, building capability, and delivering real outcomes.

Why leading organisations partner with trace:

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Strategy + implementation — not one or the other
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Embedded support that builds internal capability
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Data-led, hypothesis-driven decision making
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Deep sector expertise and proven results
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Flexible and pragmatic, not one-size-fits-all
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Our Services

Supply Chain Management Solutions Tailored to Your Business

Our expertise covers every link in the supply chain, offering practical, data-led solutions that create lasting impact.

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Procurement

Our comprehensive Procurement Excellence Framework is designed to support the elevation of these business focus areas through uplifts across the entire procurement journey.
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BOH Logistics

We bring deep expertise in BOH logistics, helping organisations design, optimise, and implement logistics strategies that enhance efficiency and reduce costs.
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Technology

Let our experts help you harness technology to optimise your supply chain and operations. We harness AI, data analytics, and automation to optimise supply chain performance and drive sustainable, long-term growth.
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.Solutions

We bring our deep supply chain and technology expertise to the forefront with the .Solutions Suite — an integrated, modular solution tailored to enhance visibility, optimise performance, and drive growth in your supply chain operations.
Discover our .Solutions
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Strategy & Network Design

Our team has extensive experience partnering with boards, c-level executives and supply chain leaders to model, design and develop optimal supply chain strategies and operating models.
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Planning & Operations

Planning is at the heart of all supply and service chains. The ability to successfully convert information into action, whether delivering a product or providing a service, is key to the success of any organisation.
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Warehousing & Transport

We work closely with our clients to understand their optimal warehouse & distribution requirements. A well-designed warehouse, cross-dock facility or fulfilment centre is able to drive competitive advantage.
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Workforce Planning & Scheduling

The aged care sector is under immense pressure to deliver quality care to an ageing population. Workforce planning is critical to ensuring that the sector has the right mix of skills and experience to meet the needs of older Australians.
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Resilience & Risk Management

Australian supply chains are under pressure as businesses grapple with the challenges of a volatile global market. In this environment, resilience is critical to maintaining a competitive edge.
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Organisational Design, KPIs & Policies

We can help design an organisational structure that aligns your supply or service chain strategy and operational processes, drives accountability for targeted areas, and considers relevant centralisation opportunities.
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Project & Change Management

Project management is key because it ensures the efficient use of resources, effective communication, and timely completion of projects, ultimately contributing to an organisation's success and competitive advantage.
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Supply Chain Sustainability

When it comes to sustainability, we exist to help you help the world do better. Over 60% of global emissions can be traced back to supply chains – it is one of the biggest levers that we have to combat climate change.
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Testimonials

What senior business leaders are saying about us:

Members of the team at trace have become trusted business partners. We have previously worked with them on several major projects, including a full strategic review of our New Zealand supply chain. They quickly understood our business and the complexity of our supply chain - undertaking in depth analysis, and identified numerous areas where we were able to optimise our operations, improve service delivery, and save cost. They have a proven ability to provide smart, practical advice, they can communicate effectively across all levels, and they are fun to work with. We rate them highly.

Jon Kelly
Jon Kelly
Chief Executive Officer - Coastal Oil Logistics

The trace team are highly experienced in strategic sourcing for aged care agency workforce, planning and scheduling and also bring unique perspective, with learnings from across a variety of industries - beyond just aged care. They have strong analytical capabilities and able to work with senior level executives within organisations to ensure recommendations are practical for existing maturity levels within an organisation's people and process capability.

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Brett Beattie
Head of Procurement - Estia Health

The trace team have proven experience in helping clients to improve workforce planning and scheduling processes. They are technology agnostic and have a range of best practice frameworks - focused on driving outcomes for providers, carers, and care clients. They work across both the operational and strategic level - helping to drive benefits in service, care standards, cost, and scalability. They are pragmatic in their approach and able to adapt solutions to varying levels of organisational maturity.

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Therese Adami
GM Home & Communities - Catholic Healthcare

The best consultants tease out what we or our teams already know, then challenge our thinking and collaboratively produce roadmaps for execution. Critically they create a sense of urgency that wouldn't exist without them. But to do this effectively requires a blend of subject matter expertise, cultural sensitivity and a preparedness to listen. Based on my experiences with Shanaka Jayasinghe I would recommend trace as practitioners of this approach.

Mark Chapman
Mark Chapman
Chief Operations Officer - National Tiles

The trace. team are passionate about supply chains and helping clients drive tangible improvements in service, cost and working capital. They are unique as a consulting partner as they are truly focused on establishing a fact base, building capability, measuring results and embedding change.

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Adam Price
Chief Financial Officer - OSCARS Group

Latest news & Insights

What We’re Seeing, Solving & Sharing

Our expertise covers every link in the supply chain, offering practical, data-led solutions that create lasting impact.

Strategy & Design
May 19, 2025

Trace Consultants - Your Supply Chain and Procurement Partner

Discover how Trace Consultants can optimise your supply chain and procurement processes in Australia and New Zealand. Learn expert strategies to enhance efficiency, reduce costs, and improve customer satisfaction.
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Supply Chain Projects in Consumer Goods: Strategies for FMCG Success

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Zero Based Organisation Design: Transforming Supply Chain and Procurement Operations

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How AI Agents Revolutionise Organisational Design, Workforce Planning, Rostering & Scheduling

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Workforce Planning, Rostering, and Scheduling: Unlocking Efficiency with Microsoft Power Automate and Power BI Dashboards

Planning, Forecasting, S&OP and IBP
May 18, 2025

How AI Agents Can Transform Supply Chain Design, Planning, and Operations

Asset Management and MRO
May 17, 2025

Telecommunications Supply Chains: Network Strategy, Planning, MRO and Workforce Planning