Building shared demand visibility between a QSR brand and its suppliers

Outcome
Shared visibility, brand to supplier replenishment

The context

National quick-service restaurant network. Supplier-managed replenishment ran on limited shared data. Without a common view of demand and stock, availability risk and manual coordination effort sat with both the brand and its suppliers.

What we did

  • Designed and delivered a vendor-managed inventory tool as part of a broader supply chain tools program
  • Established a shared demand and stock view between the brand and key suppliers
  • Built workflow and exception management around the replenishment cycle
  • Added reporting on availability and replenishment performance

The results

  • VMI tool in live use across the replenishment cycle
  • Improved availability visibility for brand and suppliers
  • Fewer manual touch points in supplier coordination

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