Building shared demand visibility between a QSR brand and its suppliers
The context
National quick-service restaurant network. Supplier-managed replenishment ran on limited shared data. Without a common view of demand and stock, availability risk and manual coordination effort sat with both the brand and its suppliers.
What we did
- Designed and delivered a vendor-managed inventory tool as part of a broader supply chain tools program
- Established a shared demand and stock view between the brand and key suppliers
- Built workflow and exception management around the replenishment cycle
- Added reporting on availability and replenishment performance
The results
- VMI tool in live use across the replenishment cycle
- Improved availability visibility for brand and suppliers
- Fewer manual touch points in supplier coordination
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