Rolling out a new warehouse management system across eight distribution centres
The context
ASX-listed national retailer. A sunset warehouse management system carried growing operational risk, while online growth demanded better fulfilment handling across the ANZ distribution network.
What we did
- Led WMS design and implementation across 8 warehouses in Australia and New Zealand
- Upgraded voice picking and automation handling as part of the rollout
- Managed process change and go-live across the network
The results
- Increased pick and pack rates across the warehouses
- Improved online sales order handling
- Sunset-system risk removed from the network
