Implementing planning software across 350 stores and four distribution centres

Outcome
-10% inventory at 97.5%+ store service
Sector
Retail

The context

National discount retailer — 350 stores, 4 DCs. Demand and replenishment planning across a large store network was manual and inconsistent, tying up inventory while leaving availability gaps in store.

What we did

  • Implemented advanced planning and inventory optimisation software managing demand and replenishment planning
  • Covered 1,500 SKUs across 350 stores and 4 distribution centres
  • Process redesign, role alignment and change management around the new system

The results

  • Initial 10% inventory reduction
  • In-store service levels maintained at or above 97.5%
  • Systemised planning replacing manual effort

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