Hospital Design: Trace Consultants’ BOH Logistics Framework | Healthcare Supply Chain Solutions

Insights >
Hospital Design: Trace Consultants’ BOH Logistics Framework | Healthcare Supply Chain Solutions
Back to all
October 14, 2024

How Trace Consultants is Partnering with Architectural Firms and State Building Authorities to Bridge Operational Capability Gaps in Healthcare Facilities

The design and construction of large-scale healthcare facilities are becoming more complex as hospitals and health services seek to balance clinical needs with operational efficiency. Traditionally, the focus of healthcare infrastructure projects has been on patient-facing spaces—wards, operating theatres, and emergency departments—while the back-of-house (BOH) logistics, which ensure the smooth flow of supplies, staff, and services, have often been overlooked.

However, a shift is occurring as architectural firms and state building authorities increasingly recognise the critical role that BOH logistics play in the overall performance of healthcare facilities. These stakeholders are engaging Trace Consultants to bring an operational perspective to the design process, ensuring that logistics, supply chains, and facility flows are optimised from the outset.

Using their BOH Logistics Excellence Framework, Trace Consultants are leading the charge in bridging the gap between architectural design and healthcare operations, ensuring that hospitals are built to function seamlessly and efficiently.

The Need for an Operational Perspective in Healthcare Facility Design

Hospitals are unique environments where operational efficiency directly impacts patient care. Whether it’s ensuring that medical consumables are available when needed, that food and linen services are delivered on time, or that waste is removed in a safe and timely manner, the logistics behind the scenes are critical to the overall functioning of the facility. Yet, these operational considerations are often given less priority during the planning and design phases of new healthcare developments.

This is where the expertise of Trace Consultants becomes invaluable. By working closely with architects and state building authorities, Trace Consultants ensure that operational requirements—such as the movement of goods, waste, and people—are factored into the overall facility design. Their focus on BOH logistics helps avoid common pitfalls such as congestion in service corridors, inefficiencies in loading dock management, or inadequate space for central and bulk stores, all of which can lead to higher operational costs and disruptions in service delivery.

Trace Consultants’ BOH Logistics Excellence Framework

The Trace Consultants Healthcare Supply Chain Excellence Framework (as illustrated in the attached diagram) provides a holistic approach to designing healthcare facilities that function efficiently from both a clinical and operational perspective. The framework spans multiple layers, from physical design and planning to execution and operational enablers, ensuring that every aspect of hospital logistics is considered.

  1. Physical Design Considerations
    The framework highlights the critical physical design elements that contribute to an efficient healthcare facility, including:
    • Loading Dock Management & Flow Paths: Ensuring that the flow of goods, supplies, and waste in and out of the hospital is smooth and efficient.
    • Ward Layout & Storage Options: Designing wards with appropriate storage solutions for medical supplies and equipment to reduce delays in care.
    • Central and Bulk Stores: Allocating space for central stores to hold essential supplies, reducing the need for frequent restocking.
    • Other BOH Services: Effective management of services such as laundry, waste, and parking facilities, all of which impact the day-to-day operation of the hospital.
  2. Planning and Operational Design
    Planning forms the backbone of the framework, ensuring that operations are aligned with clinical service delivery:
    • Demand Planning & Replenishment: Effective planning for the supply of medical consumables, pharmaceuticals, and other critical supplies.
    • Clinical Service Offering & Activity-Based Funding: Integrating operational planning with clinical service offerings to ensure that resources are allocated efficiently.
    • Central Purchases & Clinical Preferences: Managing procurement to align with both clinical preferences and cost considerations.
    • Sourcing & Supplier Management: Establishing reliable supplier relationships to ensure the timely delivery of high-quality goods and services.
  3. Execution
    In the execution phase, the framework ensures that hospital services are delivered seamlessly:
    • Laundry, Waste, and Kitchen Services: Coordinating BOH services such as laundry, waste management, and food preparation to support patient care.
    • Dock to Ward Flow & Cost to Serve: Streamlining the movement of goods from the loading dock to wards to reduce delays and minimise costs.
    • Workforce Scheduling: Ensuring that staff are deployed efficiently to meet the hospital’s operational needs.
    • Surgeon and Clinician Experience: Supporting clinicians by ensuring that the necessary equipment and supplies are available when needed, allowing them to focus on patient care.
  4. Enablers
    The success of any healthcare facility depends on its infrastructure and operational enablers:
    • Infrastructure: Designing facilities with adequate infrastructure to support logistics operations.
    • People: Training and deploying skilled staff who understand the complexities of healthcare logistics.
    • Process: Implementing efficient processes that streamline operations and minimise waste.
    • Technology: Leveraging technology to automate supply chain processes and improve real-time visibility of inventory and logistics.
    • Data: Using data analytics to optimise operations and make informed decisions.

Addressing Capability Gaps in Healthcare Infrastructure

Architectural firms and state building authorities have traditionally focused on the physical aspects of healthcare facility design—structural layout, patient flow, and aesthetics. However, there is growing recognition that these designs must be informed by the realities of hospital operations, particularly in BOH logistics. Trace Consultants have become a trusted partner in bridging this gap, providing an operational perspective that ensures the facility will function as efficiently as it looks.

Loading Dock Management & Flow Paths
One of the most overlooked aspects of hospital design is the flow of goods into and out of the facility. Inefficient loading dock management can lead to delays in the delivery of critical supplies, congestion in service corridors, and increased operational costs. By incorporating efficient flow paths into the design, Trace Consultants help hospitals reduce bottlenecks and ensure that supplies reach their intended destinations quickly and efficiently.

Ward Layout & Storage Options
Poorly designed ward layouts can lead to inefficient workflows and delays in patient care. Trace Consultants work with architects to ensure that each ward is equipped with appropriate storage solutions for medical supplies and equipment, allowing clinical staff to access what they need quickly and without disruption to patient care.

Central and Bulk Stores
Effective inventory management is critical in healthcare, where having the right supplies at the right time can make a significant difference in patient outcomes. Trace Consultants ensure that central and bulk stores are strategically located within the hospital, allowing for easy access and reducing the need for frequent restocking.

How Trace Consultants Add Value

By applying their BOH Logistics Excellence Framework, Trace Consultants add significant value to healthcare infrastructure projects. Their deep understanding of supply chain logistics, combined with their ability to work alongside architects and building authorities, ensures that hospitals are designed not only to meet clinical needs but also to function efficiently from an operational perspective.

Some key areas where Trace Consultants provide value include:

  • Optimising Flow Paths: Reducing congestion and ensuring smooth movement of goods and people throughout the facility.
  • Enhancing Efficiency: Identifying and addressing potential bottlenecks before they become operational issues.
  • Improving Sustainability: Implementing strategies for waste minimisation, local sourcing, and sustainable supply chain practices.
  • Ensuring Compliance: Designing facilities that meet all relevant health, safety, and environmental regulations.

As healthcare facilities become larger and more complex, the need for an operational perspective in their design becomes increasingly apparent. Trace Consultants, with their BOH Logistics Excellence Framework, are playing a key role in ensuring that hospitals and health facilities are not only designed for clinical excellence but also for operational efficiency. By working closely with architectural firms and state building authorities, Trace Consultants help bridge the gap between design and operations, ensuring that new healthcare facilities are equipped to deliver world-class care from the moment they open their doors.

‍

Related Insights

Strategy & Design
February 17, 2025

Australia’s Clean Energy Transition: Overcoming Supply Chain Challenges for a Sustainable Future

The clean energy transition is Australia’s largest infrastructure shift in decades, but supply chain risks threaten to slow progress. From grid modernisation to MRO strategies, learn how government and industry can proactively address challenges to ensure a smooth, efficient, and cost-effective transition.
Read more

Powering Australia’s Future: The Supply Chain Challenges for the Clean Energy Transition

The Urgency of a Clean Energy Future

Australia’s energy landscape is undergoing a once-in-a-century transformation. The transition to renewable energy—solar, wind, hydrogen, and battery storage—is essential for decarbonisation, energy security, and economic growth.

However, this transition is not just an engineering challenge. It is a supply chain challenge. The shift from fossil fuel-based power to renewables requires reliable and resilient supply chains for:

  • Renewable energy infrastructure, including solar farms, wind turbines, and battery storage
  • Grid modernisation and network expansion, including transmission lines and substations
  • Maintenance, repair, and operations (MRO), including spare parts and critical maintenance strategies

Yet, Australia faces serious bottlenecks that could delay or derail its clean energy ambitions. Without a coordinated approach from energy providers and government, supply chain disruptions could lead to cost overruns, project delays, and increased energy prices.

This article explores the key supply chain challenges for Australia’s clean energy transition and what industry and government must do to overcome them.

1. Lessons from Australia’s Last Large-Scale Infrastructure Rollout: The NBN

One of the most instructive case studies for understanding supply chain risks in large-scale infrastructure deployment is Australia’s National Broadband Network (NBN). Originally envisioned as a world-class fibre-optic network, the NBN rollout faced a range of challenges, including delays, cost overruns, supply shortages, and workforce constraints—many of the same issues that now pose risks to the clean energy transition.

A key factor that added complexity to the project was the influence of political decision-making on the phasing of the rollout. While private infrastructure projects are typically guided by demand-driven modelling and supply chain optimisation, the NBN’s deployment had to balance these considerations with the need to deliver infrastructure equitably across the country. As a result, sequencing decisions were sometimes shaped by political and social priorities rather than purely logistical efficiency.

While these decisions were made with good intentions—particularly in ensuring that underserved communities received connectivity—the impact on project execution was significant. The rollout encountered inefficiencies in workforce allocation, fragmented supply chains, and increased costs due to rework and logistical challenges. This experience highlights an important lesson for Australia’s clean energy transition: achieving a balance between political, social, and logistical considerations is essential. Without careful supply chain planning from the outset, there is a risk that well-intended policy decisions could inadvertently lead to cost escalations and delays in the broader transition.

‍

Key lessons from the NBN rollout include:

  • Supply Chain Planning Must Be Proactive, Not Reactive: The NBN suffered from global supply shortages of fibre-optic cables, network equipment, and skilled technicians—issues that were not sufficiently preempted in planning phases. Similarly, Australia’s clean energy shift relies heavily on imported solar panels, wind turbines, and battery storage. Without advanced procurement strategies and local manufacturing incentives, renewable energy projects will face similar cost escalations and delays.
    ‍
  • Workforce and Skills Gaps Can Derail Deployment Timelines: The NBN rollout was hindered by a shortage of trained fibre-optic technicians. Likewise, the clean energy transition depends on electrical engineers, wind turbine technicians, and battery specialists—professions currently in short supply in Australia. Investing in training, apprenticeships, and migration pathways must be a government and industry priority to avoid repeating the NBN’s workforce bottlenecks.
    ‍
  • The Right Infrastructure Decisions Must Be Made Early: The NBN’s shift from full fibre-to-the-home (FTTH) to a mixed technology model was largely due to cost and deployment pressures. If similar mid-project compromises occur in clean energy—such as scaling back large-scale grid transmission investments or reducing battery storage commitments—Australia risks building a system that is not fit for purpose in the long term. Governments and energy providers must ensure that infrastructure planning is future-proof and not dictated by short-term cost pressures.
    ‍
  • Phasing and Rollout Planning Must Consider Supply Chain Efficiencies: The clean energy transition must be designed with a logistically and operationally viable rollout sequence, rather than an approach dictated by short-term political priorities. This means ensuring that supply chains for key components are well-mapped and secured before deployment begins, that workforce availability is balanced across multiple regions, and that infrastructure development is aligned with grid capacity and demand needs.

By learning from the mistakes of the NBN, Australia can build a more resilient supply chain for clean energy, ensuring faster, more cost-effective deployment of renewables.

2. Network Design and Transmission Infrastructure

The Challenge: Outdated Grid Infrastructure

Australia’s current electricity grid was designed for large, centralised coal and gas power plants. Renewable energy, however, requires a decentralised network with power generation coming from hundreds of wind and solar farms spread across the country.

Some of the critical bottlenecks include:

  • Lack of high-voltage transmission lines to connect new renewable projects
  • Grid congestion and instability due to increased decentralised generation
  • Supply chain delays for transmission components, including conductors, transformers, and switchgear

What Must Be Done?

Government Action:

  • Fast-track investment in new transmission corridors, such as New South Wales’ Renewable Energy Zones
  • Expand interconnectors between states to improve grid flexibility
  • Streamline regulatory approvals for large-scale infrastructure projects

Industry Action:

  • Conduct supply chain risk mapping to identify sourcing risks for transmission materials
  • Stockpile critical components to reduce lead time risks for transformers and conductors
  • Invest in grid digitalisation, including artificial intelligence-driven demand forecasting and load balancing

If transmission networks are not expanded ahead of time, Australia risks significant delays and cost blowouts in its energy transition.

3. Infrastructure and Component Supply Chain Constraints

The Challenge: Reliance on Imported Components

Australia imports most of its renewable energy infrastructure from overseas, including solar panels from China, wind turbines from Europe, China, and the United States, battery storage systems from South Korea, China, and Japan, and hydrogen electrolyzers from Europe and the United States.

Supply chain risks include:

  • Geopolitical tensions and trade restrictions impacting solar and battery imports
  • Shipping bottlenecks leading to increased freight costs and delays
  • Component shortages, resulting in long lead times for wind turbine blades and grid-scale batteries

What Must Be Done?

Government Action:

  • Incentivise domestic manufacturing of clean energy components
  • Invest in Australian-based battery supply chains, including lithium and rare earth processing
  • Diversify import sources to reduce reliance on a single country

Industry Action:

  • Build local supply chain resilience by partnering with Australian manufacturers
  • Secure long-term procurement contracts to lock in pricing and availability
  • Develop circular economy initiatives, such as recycling and refurbishing components to reduce waste

A more localised supply chain will reduce Australia’s vulnerability to external shocks and improve the cost and speed of clean energy deployment.

Supply Chain Readiness is the Key to Energy Transition Success

Australia has the natural resources, technology, and ambition to lead the global clean energy revolution. However, without addressing supply chain vulnerabilities, the transition will face delays, rising costs, and energy insecurity risks.

By learning from the NBN and ensuring that supply chain considerations are embedded in the clean energy transition’s planning phase, Australia can avoid inefficiencies, cost overruns, and deployment delays.

‍

Key Takeaways for Government and Industry:
‍

  1. Expand transmission infrastructure to modernise the grid and support renewables
    ‍
  2. Build resilient supply chains to reduce reliance on overseas components
    ‍
  3. Invest in MRO and workforce development to ensure long-term energy reliability
    ‍
  4. Develop skills and training programs to close the labour shortage gap
    ‍
  5. Align rollout phasing with supply chain readiness to avoid inefficiencies and cost blowouts
    ‍
    ‍

If proactive supply chain planning is prioritised now, Australia can achieve its renewable energy targets on time and within budget.

‍

Strategy & Design
March 15, 2025

Agriculture Supply Chain Resilience and Risks – How N-tier Analysis Can Help Government Agencies and Agriculture Businesses Anticipate Future Challenges

Explore how government agencies and agriculture businesses in Australia can anticipate supply chain risks through effective N-tier analysis and strategic planning.
Read more

Agriculture Supply Chain Resilience and Risks – How N-tier Analysis Can Help Government Agencies and Agriculture Businesses Anticipate Future Challenges

Australia’s agriculture sector, a cornerstone of the economy and regional communities, is increasingly exposed to complex risks. These risks include climate variability, geopolitical disruptions, labour shortages, and global pandemics, highlighting the critical importance of supply chain resilience. Agriculture businesses and government agencies must now proactively anticipate and manage these threats to ensure continuity and economic stability.

The Increasing Complexity of Agriculture Supply Chains

Australia’s agriculture supply chains extend far beyond direct suppliers. They encompass multiple tiers—also known as N-tier supply chains—where disruptions at any level can ripple throughout the entire supply network. Understanding and mapping these complex supply chain relationships is critical for mitigating risks.

What is N-tier Analysis?

N-tier analysis involves examining not just direct suppliers (tier-1) but also their suppliers (tier-2), and suppliers further down the chain (tier-3 and beyond). This comprehensive view allows stakeholders to identify vulnerabilities, anticipate disruptions, and proactively manage risks.

Key Risks to the Australian Agriculture Supply Chain

1. Climate and Environmental Risks

Australia’s agricultural productivity is vulnerable to climate extremes, such as droughts, floods, bushfires, and cyclones. Climate change exacerbates these issues, affecting production yields and creating volatility throughout the supply chain.

2. Geopolitical Disruptions

International trade tensions and geopolitical conflicts can severely disrupt supply chains. Australia’s agriculture sector, heavily reliant on exports, must anticipate and prepare for these disruptions to maintain stability and profitability.

3. Labour and Skills Shortages

Chronic labour shortages, exacerbated by reduced migration and changing demographics, impact the sector’s productivity. Identifying labour vulnerabilities through N-tier analysis can help in developing proactive workforce planning strategies.

3. Technological and Cyber Risks

Increasing digitisation and reliance on technology make supply chains susceptible to cyber threats. Protecting sensitive data and ensuring cybersecurity at all supplier levels is essential.

Why Agriculture Supply Chain Resilience Matters

Resilience enables agriculture businesses to withstand and quickly recover from disruptions, maintaining operations and profitability. For government agencies, resilience ensures food security, economic stability, and protects rural and regional employment.

How N-tier Analysis Supports Supply Chain Resilience

Early Risk Identification

By mapping and understanding all supplier tiers, organisations can identify vulnerabilities before disruptions occur. Early identification allows businesses and governments to proactively develop contingency plans, significantly reducing the potential impact.

Enhanced Visibility

N-tier analysis provides deep visibility into supply chains, helping businesses and government agencies quickly pinpoint vulnerabilities and take corrective action. This visibility is critical in rapidly changing circumstances, such as sudden trade restrictions or natural disasters.

Improved Risk Management

Understanding supplier interdependencies allows for more effective risk assessments and scenario planning. Businesses can diversify their supplier base, reduce over-reliance on single sources, and build contingency plans to mitigate the impact of disruptions.

How N-tier Analysis Can Be Implemented

  1. Mapping the Supply Chain: Identify all suppliers across multiple tiers and map relationships to uncover hidden dependencies and risks.
  2. Risk Assessment: Evaluate potential risks at each tier, including political, environmental, technological, and operational threats.
  3. Scenario Planning: Develop and test responses to possible disruption scenarios to ensure preparedness.
  4. Supplier Collaboration: Work closely with suppliers to enhance transparency, reliability, and collective resilience.

The Role of Technology in N-tier Analysis

Advanced analytics, artificial intelligence (AI), and blockchain technologies significantly enhance the effectiveness of N-tier analysis. These technologies help in mapping complex supply chains, analysing large datasets, and providing actionable insights in real-time, enabling agile responses.

How Trace Consultants Can Help

At Trace Consultants, we specialise in delivering practical, data-driven insights to help government agencies and agriculture businesses improve supply chain resilience through N-tier analysis. Our experienced team leverages advanced analytics, cutting-edge technology, and strategic expertise to:

  • Map complex supplier networks, providing clear visibility of risks and dependencies.
  • Conduct comprehensive risk assessments across your supply chain, identifying vulnerabilities early.
  • Facilitate scenario planning and response strategies to enhance preparedness and agility.
  • Provide ongoing support and actionable strategies tailored to your unique needs and challenges.

By partnering with Trace Consultants, your organisation gains the tools and expertise to proactively manage risks and build a more resilient agriculture supply chain.

Preparing for the Future

Building resilient agriculture supply chains through N-tier analysis is no longer optional—it’s essential. Australian government agencies and agriculture businesses must act now to understand and mitigate risks, protect livelihoods, and secure the sector’s future.

Ready to strengthen your agriculture supply chain resilience? Contact Trace Consultants today to discover how we can support your journey towards resilience and growth.

‍

Strategy & Design
March 15, 2025

How Retailers Can Mitigate Operational Supply Chain Risks: Leveraging MS Power Apps for Order Fulfilment Controls

Explore how leveraging Microsoft Power Apps can significantly enhance control over retail supply chain operations, reducing risk and driving efficiency.
Read more

How Retailers Can Mitigate Operational Supply Chain Risks: Leveraging MS Power Apps for Order Fulfilment Controls

Retailers across Australia and New Zealand face unprecedented pressures within their supply chains. From rising consumer expectations to fluctuating demands and operational disruptions, the risks inherent in modern retail logistics require proactive management. Leveraging technology, particularly low-code solutions such as Microsoft Power Apps, can significantly mitigate operational risks, streamline processes, and enhance overall efficiency.

In this comprehensive article, we delve into the operational supply chain risks retailers encounter and how Microsoft Power Apps can serve as a powerful tool to implement effective controls within order fulfilment processes. We'll also explore how Trace Consultants can assist retailers in harnessing the power of digital solutions to enhance control and mitigate risks.

‍

Understanding Operational Supply Chain Risks in Retail

Retailers face a variety of operational supply chain risks, which can broadly fall into several key categories:

Inventory Management Risks

Poor visibility, inaccurate forecasts, and manual inventory processes lead to stockouts or excess inventory, directly impacting profitability and customer satisfaction.

Order Fulfilment Risks

Delays, picking and packing errors, and inefficient workflows can disrupt fulfilment operations, leading to customer dissatisfaction, revenue loss, and brand damage.

Supplier and Vendor Risks

Retailers heavily reliant on third-party vendors face risks around delivery timelines, product quality, compliance, and cost escalations.

Compliance and Regulatory Risks

From safety standards and packaging regulations to modern slavery and environmental considerations, non-compliance can lead to substantial fines, brand damage, and customer distrust.

The Need for Improved Order Fulfilment Controls

Ensuring smooth order fulfilment processes is crucial for maintaining customer satisfaction and operational efficiency. Common challenges retailers experience include:

  • Order inaccuracies
  • Delayed fulfilment times
  • Poor inventory tracking
  • Lack of real-time process visibility
  • Manual errors leading to inefficiencies

Proactively addressing these challenges is essential to maintain competitive advantage and customer trust.

The Role of MS Power Apps in Mitigating Operational Risks

Microsoft Power Apps is a powerful, low-code platform that enables retailers to rapidly create customised apps, adding layers of control and visibility into their order fulfilment processes.

Why Power Apps?

Power Apps offers retailers the agility, ease, and adaptability required in a fast-changing retail environment. Benefits include:

  • Rapid deployment and flexibility
  • Enhanced visibility across the supply chain
  • Improved collaboration and real-time decision-making
  • Reduced operational errors
  • Easy integration with existing systems

Enhanced Inventory Control

Retailers can utilise Power Apps to develop solutions that deliver real-time inventory tracking, reduce stockouts, and prevent overstocking. Apps can be designed to automate reorder processes, improve stock accuracy, and align inventory with demand forecasts.

Streamlined Order Fulfilment

Custom-built apps can streamline order fulfilment, ensuring every stage—from picking and packing to dispatch—is clearly monitored and managed. Real-time dashboards and alerts notify teams instantly about potential delays or errors, allowing immediate corrective action.

Improved Supplier Management

Power Apps enables retailers to create supplier performance monitoring tools that capture KPIs around delivery accuracy, product quality, and compliance metrics, ensuring suppliers adhere to agreed standards and timelines.

Regulatory and Compliance Management

Retailers can easily develop compliance-tracking applications to ensure all regulatory requirements, from packaging standards to modern slavery compliance, are continuously monitored and met, reducing the risk of costly breaches.

Practical Applications of Power Apps in Retail Order Fulfilment

Retailers can use Power Apps in multiple ways across their order fulfilment processes:

Real-Time Order Tracking

Implement apps that offer visibility into order statuses, from warehouse picking to customer delivery, reducing customer service issues and operational uncertainty.

Demand Forecasting Integration

Integrate Power Apps with advanced analytics tools to dynamically adjust forecasts based on real-time data, improving stock availability and reducing unnecessary inventory holding.

Automated Exception Reporting

Automate the detection and notification of fulfilment exceptions, such as delayed shipments or incomplete orders, allowing for rapid corrective action.

Streamlined Order Fulfilment Workflow

Create tailored apps that guide warehouse teams through step-by-step fulfilment processes, significantly reducing manual errors and improving overall efficiency.

Realising Immediate Benefits with MS Power Apps

Retailers implementing Power Apps typically see immediate improvements in operational controls, including:

  • Reduced operational errors
  • Lower inventory carrying costs
  • Increased fulfilment speed and accuracy
  • Enhanced supplier compliance and performance
  • Greater regulatory adherence

How Trace Consultants Can Help

At Trace Consultants, our experienced team works closely with retailers across Australia and New Zealand to leverage technology for tangible, sustainable improvements in supply chain risk management.

Expertise in Digital Transformation

Trace Consultants specialises in leveraging MS Power Apps to deliver tailored, practical solutions aligned to specific retail operational requirements. Our consultants assist from initial assessment and app design through to implementation, user training, and ongoing support.

Our Service Offering Includes:

Strategic Assessment

We begin by deeply understanding your current challenges, operational processes, and risks to define a clear roadmap for technology integration.

Solution Design and Implementation

Trace designs Power Apps tailored to your specific needs, ensuring seamless integration with your existing systems to enhance, rather than disrupt, operations.

Training and Change Management

Our team ensures seamless transition by providing comprehensive training and change management support, securing staff buy-in and effective adoption.

Ongoing Optimisation

Our continuous support approach ensures that your Power Apps evolve alongside your operational needs, maintaining high performance and control.

Why Partner with Trace Consultants?

Retail supply chains require specialists who understand the nuanced risks and operational pressures unique to FMCG and retail sectors. Trace Consultants combine extensive experience in supply chain management, technological expertise in Microsoft platforms, and a strong track record of delivering tangible, sustainable outcomes for retailers across Australia and New Zealand.

Our approach is practical and hands-on. We work alongside your internal teams, fostering knowledge transfer and ensuring your digital transformation initiatives translate into measurable results.

Retailers that proactively manage operational supply chain risks through digital solutions like Microsoft Power Apps can significantly enhance resilience, agility, and operational efficiency. By investing in customised, low-code applications, retailers not only reduce risk but also unlock new opportunities for operational improvement.

Trace Consultants are ready to partner with you, leveraging our expertise in supply chain strategy and MS Power Apps to ensure your organisation thrives in today's challenging retail environment.

Ready to transform your order fulfilment processes with greater control and fewer risks? Contact Trace Consultants today.

‍