Is 2023 the year of step-changeimprovement in workforce planning & scheduling?
“Workforce planning & scheduling is a critical function for the sector. Strategic investment in the functional capability can be transformative for providers and typically has a ‘multiplier impact’ on the efficacy of service delivery. Scheduling – for good reason – is often described as ‘the heartbeat’ of care operating models. It is where demand meets capacity and is a role that touches almost all parts of a provider organisation”