Best Practice Rostering & Scheduling for Aged Care Providers | Trace Consultants

October 14, 2024

Best Practice Rostering & Scheduling in Aged Care: Driving Operational Excellence through Strategic Workforce Management

In aged care, effective rostering and scheduling are critical to ensuring quality care, meeting regulatory standards, and controlling costs. Yet, these functions are also among the most complex, influenced by numerous upstream and downstream factors like demand forecasting, capacity planning, and real-time workforce availability. To deliver exceptional care consistently, aged care providers need to adopt best practices in rostering and scheduling. These practices must be deeply integrated into broader workforce planning, recruitment strategies, and technological enablement.

At the heart of these efforts lies a philosophy of continuous improvement, supported by data, robust processes, and the right technological tools. Trace Consultants offers a structured approach to workforce management, borrowing best practices from industries as diverse as retail, healthcare, pharmaceutical, aviation, defence, food and beverage (F&B), and hospitality to deliver highly effective solutions for the aged care sector.

This article will unpack how aged care providers can significantly enhance service reliability and reduce operational costs by adopting best practice rostering and scheduling. We will also delve into how the government’s increased focus on funding home services introduces added complexity, especially in terms of route optimisation and managing agency use.

The Role of Rostering and Scheduling in Aged Care

Rostering and scheduling in aged care are subject to both upstream and downstream activities. These include demand forecasting, recruitment, capacity planning, and daily management—all elements that must be aligned to ensure an optimised workforce. Rostering and scheduling are not isolated activities; they are integral to a provider’s overall strategy and design. When done correctly, they become the "heartbeat" of service organisations, enabling seamless service delivery and operational efficiency.

The process of rostering and scheduling can be challenging due to its nuanced nature. It involves not just the allocation of staff but balancing three essential elements—Availability, Affability, and Ability. Staff need to be in the right place at the right time, possess the appropriate skills, and must also be affable to clients to ensure a positive care experience.

A Holistic Approach to Workforce Optimisation

To achieve excellence in rostering and scheduling, aged care providers must adopt a holistic approach that integrates workforce planning, recruitment, and scheduling into a seamless operating rhythm. This requires investment in three key enablers—people, processes, and data—supported by robust technology solutions.

  1. People: Skilled workforce planners, schedulers, and managers are critical to the success of rostering systems. They must possess the expertise to use data-driven insights to anticipate demand, forecast capacity, and adjust schedules in real-time. Investing in ongoing training and development ensures staff are equipped to handle the complexity of modern scheduling systems.
  2. Processes: Optimising rostering and scheduling requires well-defined processes that align with broader organisational objectives. Providers should establish policies and incentives that encourage efficient scheduling and reward staff who consistently meet service and care standards. Regular reviews of these processes ensure they remain responsive to changing client needs and regulatory requirements.
  3. Data: Data is the lifeblood of modern rostering and scheduling systems. Accurate, real-time data enables better decision-making, from forecasting future workforce needs to adjusting schedules based on daily changes in demand. By investing in data management tools and analytics, aged care providers can significantly improve the accuracy of their workforce planning efforts.
  4. Technology: Technology plays a crucial role in streamlining workforce management. From automated scheduling tools to AI-driven analytics, modern technology solutions help providers optimise their workforce by reducing manual effort and ensuring more accurate rostering. Trace Consultants works with aged care providers to implement advanced technologies that allow for real-time adjustments, predictive scheduling, and seamless integration with other workforce management systems.

Understanding the Upstream and Downstream Influence on Rostering

Rostering and scheduling are not standalone activities—they are influenced by both upstream and downstream factors, as shown in the diagram. These include:

Upstream Activities:

  • Forecasting and Demand Planning: Understanding the future demand for care services is crucial to ensuring that there is adequate staffing. This involves analysing historical data, client care plans, and external factors like seasonality or public holidays that may impact care needs.
  • Recruitment and External Agency Planning: Workforce availability is often constrained by recruitment efforts and the use of external agencies. Effective recruitment ensures a steady supply of skilled staff, while strategic use of agencies helps fill any temporary gaps in the workforce.
  • Capacity Planning: This involves anticipating how many staff members will be needed at various times and locations. Capacity planning must take into account not only client needs but also staff availability, skill sets, and preferences.

Downstream Activities:

  • Roster, Schedule & Route Optimisation: Once staffing levels are determined, rostering systems assign workers to shifts and locations, ensuring that care needs are met efficiently. In home care, this also involves route optimisation to minimise travel time and maximise time spent with clients.
  • Daily Management: Even the best schedules require daily adjustments. As client needs change, staff may need to be reassigned or shifts altered to ensure care continuity. Real-time data enables these adjustments to be made seamlessly.

The Challenge of Scheduling: Balancing Art and Science

Scheduling in aged care is a delicate balance of both art and science. While technology and data play a significant role in optimising rosters, human judgement remains critical. For instance, ensuring that the "right person" is assigned to each client often requires an understanding of both the staff member's skill set and the client's preferences.

Staff must be available at the right times and in the right regions, be affable to ensure a positive client experience, and have the ability or appropriate grade level to perform the tasks required. Balancing these three factors—availability, affability, and ability—is a challenging but essential aspect of workforce management in aged care.

Rostering as the 'Heartbeat' of Service Organisations

Effective rostering and scheduling form the foundation upon which service delivery is built. In aged care, this is especially true, as the quality of care provided depends heavily on having the right staff in place at the right time.

As shown in the diagram, rostering connects various elements of the workforce planning ecosystem, from demand and capacity planning to program management and delivery. This integrated approach ensures that every aspect of care delivery is aligned with the provider’s overall strategy.

Applying Supply Chain Best Practices to Aged Care Workforce Management

Trace Consultants leverages best practices from industries like retail, healthcare, and aviation, where demand and supply balancing is critical to operational efficiency. In these industries, workforce management is treated as a key driver of business success. By applying these same principles to aged care, Trace Consultants helps providers optimise their workforce to deliver higher-quality care at a lower cost.

For instance, in retail, demand forecasting is used to predict customer behaviour and ensure that staffing levels are aligned with expected demand. Similarly, in aged care, demand forecasting helps providers anticipate client needs and schedule staff accordingly.

In aviation, route optimisation is used to minimise travel time and reduce costs. This same approach can be applied to home care services, where staff must travel between clients. By optimising routes, aged care providers can reduce travel time and improve service delivery.

Managing the Complexity of Home Care: Route Optimisation and Agency Use

The shift towards home care services, driven by government funding, has introduced added complexity to workforce management. In home care, staff must travel between clients, making route optimisation a critical aspect of scheduling.

Route Optimisation
By leveraging technology used in logistics and F&B industries, aged care providers can optimise travel routes to reduce time spent in transit and maximise time spent with clients. Route optimisation tools allow providers to assign staff to clients based on geographical proximity, ensuring that care is delivered efficiently.

Managing Agency Use
As demand for home care services grows, many providers rely on agency staff to fill gaps in their workforce. However, over-reliance on agencies can lead to higher costs and inconsistent care quality. By investing in better workforce planning and predictive scheduling systems, aged care providers can reduce their reliance on agencies and ensure a more stable, permanent workforce.

For aged care providers in Australia and New Zealand, the future of workforce management lies in adopting best practice rostering and scheduling techniques. By investing in process and technology redesign, providers can significantly improve service reliability, reduce costs, and ensure that the right staff are in the right place at the right time.

Trace Consultants offers a unique approach to workforce optimisation, drawing on best practices from industries like retail, aviation, and healthcare to deliver tailored solutions for the aged care sector. As the complexity of home care services continues to grow, now is the time for providers to invest in workforce management strategies that will drive operational excellence and improve client outcomes.

Related Insights

Workforce Planning & Scheduling
February 18, 2023

Rostering and Scheduling in Aged Care

Effective rostering and scheduling are critical components of managing aged residential and home care services.

Effective rostering and scheduling are critical components of managing aged residential and home care services.

Without proper planning and scheduling, it can be challenging to provide quality care to your clients while maintaining a profitable business. In this article, we will explore the best practices for improving your rostering and scheduling for aged residential and home care services.

Understand Your Clients' Needs

The first step to improving your rostering and scheduling is to understand your clients' needs. Different clients may require different levels of care, and their needs may change over time. It is essential to conduct a thorough assessment of each client's care requirements and develop a care plan that meets their individual needs.

By understanding your clients' needs, you can create a roster that ensures each client receives the care they need while minimizing the number of staff required to provide that care.

Develop a Staffing Plan and Your Workforce Composition

Once you have a clear understanding of your clients' needs, you can develop a staffing plan that meets those needs while minimizing labor costs. One strategy for reducing labor costs is to create a flexible roster that utilizes part-time and casual staff.

By using part-time and casual staff, you can reduce labor costs while ensuring that you have the appropriate number of staff available to meet your clients' needs. Additionally, by developing a staffing plan that takes into account staff availability and preferences, you can improve staff satisfaction and reduce turnover.

Utilise Technology to Capacity Plan and Schedule

Technology can be a valuable tool in improving your rostering and scheduling. There are many software applications available that can automate rostering, scheduling, and timekeeping. These applications can help you optimize staffing levels, reduce labor costs, and improve staff efficiency.

Additionally, technology can be used to monitor staff performance and provide real-time feedback on areas where improvements are needed. By utilizing technology, you can make data-driven decisions that can help you optimize your operations and improve the quality of care you provide to your clients.

Plan for Contingencies

In aged residential and home care services, it is essential to plan for contingencies. Staff absences, emergencies, and unforeseen events can impact your operations and disrupt your roster. By planning for contingencies, you can minimize the impact of these events on your business.

One strategy for planning for contingencies is to cross-train staff. By cross-training staff, you can ensure that there is always someone available to fill in if a staff member is absent. Additionally, you can create contingency plans for emergencies and unexpected events to ensure that your operations continue to run smoothly.

Monitor and Review

Finally, it is essential to monitor and review your rostering and scheduling practices regularly. By monitoring your operations, you can identify areas for improvement and make data-driven decisions that can help you optimize your operations.

Regular reviews can also help you identify staff performance issues and take corrective action before they become major problems. Additionally, by soliciting feedback from staff and clients, you can gain insights into areas where improvements are needed and develop strategies to address those issues.

Improving your rostering and scheduling practices is critical to managing aged residential and home care services effectively.

By understanding your clients' needs, developing a staffing plan, utilizing technology, planning for contingencies, and monitoring and reviewing your operations, you can improve the quality of care you provide to your clients while minimizing labor costs and improving staff satisfaction.

Contact us today, trace. your supply chain consulting partner.

Workforce Planning & Scheduling
March 1, 2025

Workforce Optimisation in Aged Care: Rostering and Scheduling Tools

From a workforce management perspective, Trace Consultants explains how to align staff resources with demand, spotlighting the distinct needs of assessments versus care delivery. Discover strategies to reduce costs, improve compliance, and boost staff satisfaction.

Workforce Optimisation in Aged Care: Rostering and Scheduling Tools

The Workforce Challenge in Aged Care

Australia and New Zealand’s aged care sector is under immense pressure—rising demand, staff shortages, and regulatory scrutiny are stretching resources thin. For ANZ CEOs and CFOs, workforce optimisation is no longer optional; it’s a strategic necessity. At Trace Consultants, we view workforce management as a supply chain of human resources, where rostering and scheduling tools are the linchpin to delivering quality care efficiently. This article explores how these tools can transform aged care operations, with a special focus on the distinct rostering and scheduling needs for assessments versus care.

From ensuring compliance with funding models to meeting resident needs, effective workforce planning drives both operational success and financial health. Let’s dive into why optimisation matters, how rostering tools fit into the aged care supply chain, and the steps to implement them effectively.

Why Workforce Optimisation Matters in Aged Care

Aged care is a labour-intensive industry. Staff costs can account for up to 70% of operational budgets in ANZ facilities, making workforce efficiency a top priority. Rostering and scheduling tools optimise this human supply chain by aligning staff availability with resident demand, much like inventory aligns with sales in retail. The stakes are high:

  • Quality Care: Understaffing risks resident wellbeing; overstaffing erodes margins.
  • Compliance: Strict regulations, like Australia’s Aged Care Quality Standards, demand precise staffing levels.
  • Staff Retention: Poor schedules lead to burnout, exacerbating shortages.

Tools designed for aged care rostering and scheduling address these challenges, offering data-driven precision to a sector where every shift counts.

The ANZ Aged Care Landscape: Workforce Supply Chain Dynamics

Aged care workforce management mirrors a supply chain—staff are the resources, schedules are the logistics, and care delivery is the end product. ANZ facilities face unique dynamics:

  • Geographic Spread: Urban centres like Melbourne and rural regions like Tasmania need tailored staffing.
  • Ageing Population: Demand for care is surging, with over 1.2 million Australians in aged care services by 2030 projected.
  • Staff Shortages: A shrinking pool of nurses and carers strains capacity.
  • Funding Constraints: Government models like AN-ACC (Australian National Aged Care Classification) tie revenue to documented care hours.

Optimising this workforce supply chain ensures resources flow where they’re needed most, balancing cost, compliance, and care quality.

The Strategic Role of CEOs and CFOs in Workforce Optimisation

For ANZ CEOs and CFOs, rostering and scheduling tools are strategic levers. CEOs set the vision—ensuring staffing supports resident outcomes and organisational growth. CFOs focus on financial viability, aligning labour costs with funding and revenue. Together, you turn workforce management into a competitive strength.

Your leadership drives adoption. A CEO’s push for real-time scheduling can prevent gaps, while a CFO’s cost analysis can justify tech investments. At Trace Consultants, we’ve crafted solutions to empower executives, blending operational efficiency with fiscal discipline.

Key Features of Rostering and Scheduling Tools

Effective tools streamline the aged care workforce supply chain. Here’s how they work:

1. Demand Forecasting

Predict staffing needs based on resident acuity, care plans, and seasonal trends—like flu season surges. Tools use data to match staff to workload.

2. Automated Rostering

Generate schedules that balance skills, availability, and compliance. Automation reduces manual errors and ensures fair shift distribution.

3. Real-Time Adjustments

Handle last-minute changes—sick leave or sudden resident needs—with dynamic rescheduling, keeping care uninterrupted.

4. Compliance Tracking

Log hours and qualifications against regulatory requirements, simplifying audits and funding claims.

5. Staff Communication

Integrate mobile apps for shift updates, reducing no-shows and boosting engagement.

6. Analytics and Reporting

Provide insights on labour costs, overtime, and staffing gaps—critical for CFO oversight.

Rostering and Scheduling: Assessments vs Care

Aged care involves two distinct workforce streams—assessments and care—each with unique rostering and scheduling needs. Here’s how they differ:

Assessments

  • Purpose: Evaluate resident needs (e.g., AN-ACC assessments) to determine care levels and funding.
  • Staffing: Requires specialised roles like registered nurses (RNs) or assessors with specific training.
  • Scheduling Needs:
    • Short, Focused Sessions: Assessments are time-bound (e.g., 1-2 hours per resident), needing precise slots.
    • Flexibility: Often scheduled around resident availability or external deadlines (e.g., funding reviews).
    • Low Volume, High Skill: Fewer staff, but with advanced expertise, making availability critical.
  • Rostering Priority: Assign RNs strategically, avoiding overlap with care duties.

Care

  • Purpose: Deliver ongoing support—personal care, medication, mobility assistance.
  • Staffing: Involves a broader mix—personal carers, enrolled nurses, and aides—often in higher numbers.
  • Scheduling Needs:
    • Continuous Coverage: 24/7 shifts, with peak loads at mornings and evenings (e.g., meal times).
    • Consistency: Residents benefit from familiar carers, requiring stable rotations.
    • High Volume, Varied Skill: More staff, with roles tiered by task complexity.
  • Rostering Priority: Ensure adequate headcount and skill mix across all shifts.

Key Differences

  • Duration: Assessments are episodic; care is ongoing.
  • Skill Level: Assessments demand higher qualifications; care needs a broader team.
  • Frequency: Assessments occur periodically; care is daily.
  • Tool Requirements: Assessments need precise allocation; care needs shift-pattern automation.

Rostering tools must differentiate these streams, allocating resources efficiently without compromising either function.

Benefits of Workforce Optimisation Tools in Aged Care

Optimising with rostering and scheduling tools delivers:

  • Improved Care Quality: Right staff at the right time enhances resident outcomes.
  • Cost Savings: Reduce overtime and agency staffing reliance.
  • Compliance Assurance: Meet regulatory and funding standards effortlessly.
  • Staff Satisfaction: Fair, predictable schedules lower turnover.
  • Operational Agility: Adapt to unexpected demand spikes or absences.

These gains strengthen both resident experience and financial performance—priorities for ANZ leaders.

Common Workforce Challenges and Solutions

Aged care workforce optimisation faces hurdles. Here’s how tools address them:

  • Staff Shortages: Gaps disrupt care. Solution: Predictive tools prioritise critical shifts.
  • Manual Rostering Errors: Missteps cause over- or understaffing. Solution: Automation ensures accuracy.
  • Compliance Risks: Missed standards threaten funding. Solution: Built-in tracking aligns with regulations.
  • Burnout: Poor schedules exhaust staff. Solution: Balanced rostering reduces strain.
  • Visibility Gaps: Lack of data hinders planning. Solution: Analytics provide actionable insights.

Trace Consultants designs tools to tackle these issues, tailored to ANZ aged care realities.

Steps to Implement Rostering and Scheduling Tools

Ready to optimise? Here’s a roadmap for ANZ CEOs and CFOs:

  1. Assess Current Practices: Review existing rostering—where are the inefficiencies?
  2. Set Goals: Aim for outcomes like 10% cost reduction or 100% compliance.
  3. Select a Tool: Choose software with aged care-specific features, like assessment vs care differentiation.
  4. Engage Teams: Train managers and staff on the system’s benefits.
  5. Pilot the Solution: Test in one facility, refining for assessments and care.
  6. Scale and Monitor: Roll out broadly, tracking KPIs like staff utilisation.

Trace Consultants guides you through implementation, ensuring seamless adoption.

The Future of Workforce Optimisation in Aged Care

Technology is reshaping aged care workforce management. AI will refine demand forecasts, wearable tech could track staff efficiency, and integration with resident care systems will tighten scheduling precision. ANZ facilities adopting these tools now will lead in efficiency and care quality.

Optimise Your Aged Care Workforce

Workforce optimisation in aged care—powered by rostering and scheduling tools—is a game-changer for ANZ CEOs and CFOs. By addressing the unique needs of assessments versus care, these tools align your human supply chain with resident and financial goals. At Trace Consultants, we’re here to help. Visit www.traceconsultants.com.au to explore how we can elevate your aged care operations.

Workforce Planning & Scheduling
September 9, 2024

Achieving Operational Excellence in Aged Care: Workforce Planning, Rostering, and Technology Solutions

As workforce control shifts in Australia's health and aged care services, aged care providers must adapt to new dynamics. Trace Consultants offers expertise in workforce planning, rostering & scheduling, and technology reviews, helping providers optimise staffing, reduce costs, and enhance care quality.

How Trace Consultants Can Help Aged Care Providers Achieve Operational Excellence

In Australia's health and aged care sector, shifting workforce dynamics, driven by government funding constraints and the rising influence of external workforce agencies, are placing new pressures on aged care providers. The growing reliance on external staffing solutions, coupled with technological advancements, means providers are now rethinking their operational strategies to maintain service quality and remain financially sustainable. The key to navigating these challenges lies in robust workforce planning, efficient rostering and scheduling processes, and adopting cutting-edge workforce management technologies.

How Trace Consultants Can Help:

At Trace Consultants, we specialise in helping aged care providers achieve operational excellence through tailored solutions designed to meet their unique challenges. With our deep experience in workforce optimisation, we provide the following services to support aged care organisations:

Workforce Planning for Aged Care

Effective workforce planning is crucial to ensure aged care providers have the right staff in the right roles at the right time. By leveraging data-driven insights, providers can optimise staff allocation based on patient needs, service demands, and workforce availability.

How Trace Helps:

  • We offer comprehensive workforce planning services, helping providers forecast staffing needs through data analytics, including staff availability, patient care requirements, and service fluctuations.
  • We develop long-term strategies that focus on workforce attraction, retention, and professional development to ensure a sustainable and skilled workforce.

Rostering and Scheduling Optimisation

Efficient rostering and scheduling are essential for maintaining care quality while minimising overtime, preventing staff burnout, and optimising costs. Automated rostering systems allow providers to match staff availability with care needs, but the implementation of such systems requires careful planning and review.

How Trace Helps:

  • We assist providers in reviewing and implementing advanced rostering and scheduling technologies, ensuring they align with organisational needs and regulatory requirements.
  • Our team helps aged care providers implement real-time adjustments to schedules, ensuring that short-notice changes are handled smoothly, preventing service disruptions.

Rostering Technology Reviews

The selection and implementation of rostering technology can make or break an aged care provider’s operational efficiency. It is critical that providers choose a system that integrates seamlessly with their existing processes and addresses specific challenges like staff shortages, compliance with industry standards, and budget constraints.

How Trace Helps:

  • We conduct thorough technology reviews, helping organisations assess their current systems, identify gaps, and select the most appropriate rostering technology solutions.
  • Our expertise in procurement projects ensures that aged care providers not only select the right systems but also negotiate favourable contracts, keeping costs under control while achieving operational goals.

Procurement Projects

Procurement plays a pivotal role in the overall efficiency of aged care operations, especially when it comes to workforce management technologies. Selecting the right tools, negotiating contracts, and ensuring seamless integration with existing systems are critical to improving operational performance and care outcomes.

How Trace Helps:

  • We manage procurement projects from start to finish, ensuring that aged care providers receive the best value for their technology investments.
  • We provide ongoing support in vendor negotiations and project management, ensuring that new systems are implemented smoothly, with minimal disruption to operations.

Case Study: Driving Operational Excellence in Aged Care

Consider the journey of a hypothetical aged care provider, "CareWell Aged Services," which faced funding cuts and increasing reliance on external staffing agencies. They turned to Trace Consultants to optimise their workforce operations and reduce costs.

Key Outcomes:

  • By implementing advanced workforce planning tools, CareWell was able to forecast staffing needs more accurately, reducing overstaffing while ensuring that all shifts were covered.
  • Our rostering technology review led to the adoption of an automated system that reduced scheduling conflicts, minimised overtime, and improved staff satisfaction.
  • As a result, CareWell saw significant improvements in both cost savings and care quality, with higher patient satisfaction scores and lower staff turnover rates.

The Future of Workforce Control in Aged Care

As Australia’s health and aged care sectors continue to evolve, aged care providers must be agile and proactive in addressing workforce control challenges. The right combination of workforce planning, advanced rostering technologies, and strategic procurement will enable providers to deliver high-quality care while managing costs effectively.

How will your aged care organisation adapt to the shifting dynamics of workforce control? Let Trace Consultants help you navigate these complexities, ensuring operational excellence and long-term sustainability. Contact us today to learn more about our tailored solutions for aged care providers.

Navigating the Future of Workforce Control with Trace Consultants

The shifting dynamics of workforce control in Australia’s aged care sector require providers to adopt innovative solutions to maintain high-quality care while managing financial and operational pressures. By investing in advanced workforce planning, rostering and scheduling optimisation, and procurement strategies, aged care providers can future-proof their operations and ensure they continue to meet regulatory standards, enhance staff satisfaction, and deliver exceptional care to residents.

Why Choose Trace Consultants for Your Operational Excellence Projects?

Proven Expertise: With extensive experience working with leading health and aged care organisations, Trace Consultants is uniquely positioned to provide expert guidance in workforce management and operational efficiency. We understand the specific challenges that aged care providers face, including regulatory compliance, funding constraints, and the complexities of managing both permanent and agency staff.

Tailored Solutions: We recognise that every aged care provider has unique needs. Our approach is customised to your organisation, ensuring that the solutions we recommend are designed to address your specific challenges and objectives. Whether you’re looking to implement a new rostering system, optimise workforce planning, or improve procurement processes, we provide practical, actionable strategies that drive results.

Data-Driven Insights: Our advanced data analytics capabilities allow us to help aged care providers make informed decisions. From forecasting staffing needs based on historical data to analysing the effectiveness of current workforce management systems, our insights enable providers to optimise staffing levels, reduce costs, and enhance care delivery.

End-to-End Support: At Trace Consultants, we don’t just provide recommendations—we partner with you throughout the implementation process. From conducting needs assessments and technology reviews to overseeing procurement and system rollouts, we ensure that your projects are completed on time and within budget, with minimal disruption to day-to-day operations.

Future-Ready Workforce Solutions: The aged care sector is constantly evolving, with new technologies, regulations, and workforce challenges emerging regularly. Our solutions are designed with scalability and flexibility in mind, ensuring that your organisation can adapt to changing conditions and continue to deliver high-quality care as the sector evolves.

How Will Your Aged Care Organisation Stay Ahead?

As aged care providers face increasing pressure to optimise operations while managing workforce challenges, those that invest in innovative workforce management practices and technologies will be well-positioned to thrive in this dynamic environment.

With Trace Consultants’ expertise in workforce planning, rostering and scheduling optimisation, and procurement, aged care providers can streamline their operations, reduce reliance on external agencies, and improve both staff and patient satisfaction.

Take the next step towards operational excellence with Trace Consultants by your side. Contact us today to learn how we can help your aged care organisation navigate the complexities of workforce control and achieve sustainable success.

Contact us today, trace. your supply chain and procurement consulting partner.