How Trace Consultants Can Transform Your Supply Chain and Procurement Technology in ANZ

March 6, 2025

How Trace Consultants Can Transform Your Supply Chain and Procurement Technology in ANZ

In today’s fast-evolving business landscape, supply chain and procurement functions are no longer just operational necessities—they’re strategic drivers of growth, resilience, and competitive advantage. For CEOs, CFOs, CIOs, and CTOs across Australia and New Zealand (ANZ), the pressure is on to modernise these critical areas with cutting-edge technology. But where do you start? How do you bridge the gap between where you are now and where you need to be? That’s where Trace Consultants steps in.

At Trace Consultants, we specialise in guiding ANZ organisations through supply chain and procurement technology transformation. From assessing your current state and identifying gaps to developing a robust business case, defining functional and non-functional requirements, scoping the market, crafting a go-to-market strategy, and managing implementation and change, we’ve got you covered. In this article, we’ll walk you through how our expertise can help your organisation unlock value, reduce costs, and future-proof your operations.

The Strategic Imperative for Supply Chain and Procurement Transformation

Before diving into how Trace Consultants can help, let’s set the scene. The ANZ region faces unique challenges—geographical isolation, complex supply chains, and a volatile global market. Add to that the rapid pace of digital disruption, and it’s clear why CEOs are rethinking their supply chain strategies, CFOs are scrutinising procurement spend, CIOs are pushing for tech integration, and CTOs are championing innovation.

Procurement and supply chain technology transformation isn’t just about adopting the latest tools—it’s about aligning your operations with your strategic goals. Whether you’re in mining, retail, healthcare, or manufacturing, optimising these functions can deliver significant cost savings, improve supplier relationships, and enhance resilience against disruptions. But achieving this requires a structured approach, and that’s where Trace Consultants excels.

Step 1: Current State & GAP Assessments – Knowing Where You Stand

The first step in any transformation journey is understanding your starting point. At Trace Consultants, we conduct comprehensive current state and gap assessments to give you a clear picture of your supply chain and procurement operations.

For CEOs, this means gaining visibility into how your supply chain aligns with your broader business strategy. For CFOs, it’s about pinpointing inefficiencies that inflate costs. CIOs benefit from an IT-focused lens that evaluates how your current tech stack supports—or hinders—procurement processes, while CTOs get insights into innovation gaps that could be bridged with emerging technologies like AI or IoT.

Our approach is pragmatic and data-driven. We benchmark your performance against industry standards, assess your processes, and identify risks. For example, we’ve worked with a mining organisation in ANZ to evaluate its supply chain risks, delivering a roadmap to stronger supplier relationships and improved supply continuity—outcomes that directly impact the bottom line.

Step 2: Business Case Development – Justifying the Investment

Once we’ve mapped your current state and gaps, the next challenge is building a compelling business case. This is where CFOs and CEOs sit up and take notice. A technology transformation isn’t cheap, and stakeholders need to see a clear return on investment (ROI).

Trace Consultants collaborates with your leadership team to develop a business case tailored to your organisation’s goals. We quantify the benefits—think cost reductions, efficiency gains, and risk mitigation—and align them with your financial and strategic priorities. For instance, we’ve partnered with a healthcare provider to show how a procurement overhaul could deliver substantial savings while enhancing service delivery, winning buy-in from the C-suite.

Our business cases don’t just focus on numbers; they tell a story. We highlight how technology can transform your supply chain into a competitive advantage, making it easier for CIOs and CTOs to advocate for the necessary IT investments. Whether it’s reducing procurement cycle times or enhancing supply chain visibility, we make the case airtight.

Step 3: Functional Requirements & Non-Functional Requirements Definition – Setting the Foundation

With the business case approved, it’s time to define what your new system needs to do. This is where functional and non-functional requirements come into play, and it’s a critical step for CIOs and CTOs tasked with ensuring technology meets business needs.

Functional requirements outline what the system must do—think streamlined sourcing, real-time inventory tracking, or automated supplier management. Non-functional requirements cover how it should perform, such as scalability, security, and user experience. At Trace Consultants, we bring decades of supply chain and procurement expertise to the table, ensuring these requirements are both practical and forward-thinking.

For example, we’ve collaborated with an ANZ retailer to define requirements for a procurement platform that integrated with their existing SAP system. The result was a solution that improved supplier collaboration and reduced procurement costs. By aligning these requirements with your strategic goals, we set the stage for a technology solution that delivers real value.

Step 4: Market Scoping – Finding the Right Solutions

The tech market is flooded with options—AI-driven analytics, blockchain for traceability, cloud-based procurement platforms. How do you choose what’s right for your organisation? Trace Consultants takes the guesswork out of market scoping.

We analyse the vendor landscape, assess solutions against your defined requirements, and shortlist options that fit your budget and goals. For CIOs and CTOs, this means a tech stack that integrates seamlessly with your existing architecture. For CEOs and CFOs, it’s about ensuring the investment aligns with long-term growth and cost objectives.

The technologies we evaluate span a wide range, each addressing specific supply chain and procurement needs. Advanced Planning and Scheduling (APS) systems optimise production and inventory planning. Procurement-to-Pay (P2P) platforms streamline the end-to-end purchasing process, from requisition to payment. Warehouse Management Systems (WMS) enhance inventory control and logistics efficiency, while Transportation Management Systems (TMS) improve freight and shipping operations. Enterprise Resource Planning (ERP) solutions, like SAP or Oracle, integrate these functions into a cohesive whole, providing real-time data and scalability. Our expertise ensures we match the right tools—whether APS, P2P, WMS, TMS, or ERP—to your unique ANZ context.

Our deep industry knowledge across ANZ sectors like FMCG, manufacturing, and property services ensures we recommend solutions that work in your context. We don’t just hand you a list—we provide insights into implementation feasibility, vendor reliability, and potential ROI, empowering you to make informed decisions.

Step 5: Go to Market – Launching Your Transformation

With the solution selected, it’s time to go to market. This phase is about strategy—how do you position your new procurement or supply chain technology to maximise adoption and impact? Trace Consultants crafts a go-to-market plan that covers everything from stakeholder communication to supplier onboarding.

For CEOs, this means a rollout that aligns with your vision and minimises disruption. CFOs get a plan that optimises spend and tracks ROI from day one. CIOs and CTOs benefit from a technical strategy that ensures smooth integration and scalability. We’ve worked with an ANZ property business where our go-to-market approach reduced service costs while improving asset management.

Our plans are collaborative and tailored, ensuring your internal teams and external partners are on the same page. It’s about setting your transformation up for success from the outset.

Step 6: Implementation – Turning Vision into Reality

Implementation is where the rubber hits the road. Trace Consultants manages the entire process, from deployment to testing, ensuring your new technology delivers as promised. This is a hands-on phase where our project management expertise shines.

For CIOs and CTOs, we handle the technical heavy lifting—integrating with systems like Microsoft 365, Oracle, or Dynamics while minimising downtime. CEOs see a transformation that stays on schedule and within scope, while CFOs appreciate our focus on cost control and value delivery.

For instance, we’ve supported an ANZ manufacturing firm to implement a supply chain platform that shortened lead times, all while keeping the project under budget. Our pragmatic, operational lens ensures solutions are not just theoretical but actionable and impactful.

Step 7: Project Management – Keeping It on Track

A transformation of this scale demands rigorous project management. Trace Consultants brings a structured approach to keep your initiative on time, on budget, and on target. We assign dedicated project managers who act as your single point of contact, coordinating across teams and vendors.

For CEOs, this means peace of mind that your strategic vision is being executed flawlessly. CFOs get transparent reporting on costs and progress, while CIOs and CTOs receive technical oversight that ensures quality and compliance. Our track record speaks for itself—projects delivered with minimal disruption and maximum results.

Step 8: Change Management – Embedding the Transformation

Technology is only as good as the people using it. That’s why change management is a cornerstone of our approach at Trace Consultants. We help your teams adapt to new processes and tools, ensuring adoption and long-term success.

For CEOs and CFOs, this translates to a workforce that drives ROI through efficient operations. CIOs and CTOs benefit from training programs that upskill IT teams to manage and optimise the new systems. We’ve partnered with an ANZ healthcare client where our change management efforts turned a procurement function into a strategic asset.

Our change management strategies are tailored to your culture and goals, blending training, communication, and support to minimise resistance and maximise impact.

Why Choose Trace Consultants?

So, why partner with Trace Consultants for your supply chain and procurement technology transformation? It’s simple: we bring a unique blend of expertise, pragmatism, and ANZ-specific insight. Our team has decades of experience across industries, from mining to retail, and we understand the challenges you face in this region.

We’re not just consultants—we’re collaborators. We work alongside your C-suite to deliver results that matter: cost savings, operational efficiency, and strategic growth. Whether you’re a CEO looking to future-proof your supply chain, a CFO aiming to optimise spend, a CIO integrating tech stacks, or a CTO driving innovation, we’ve got the tools and know-how to make it happen.

The Road Ahead: Start Your Transformation Today

The time for supply chain and procurement transformation is now. In an era of disruption and opportunity, ANZ organisations can’t afford to lag behind. Trace Consultants is here to guide you through every step—from assessing your current state to embedding lasting change.

Ready to unlock the full potential of your supply chain and procurement functions? Contact Trace Consultants today to start your journey. Let’s build a future where your operations aren’t just efficient—they’re exceptional.

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Technology
January 23, 2025

How AI Agents Can Transform Supply Chain and Procurement Functions in Retail, Manufacturing, Healthcare, and Beyond

Discover how AI agents are revolutionising supply chain and procurement functions in retail, manufacturing, and healthcare. Learn how these solutions can be seamlessly integrated into existing IT architectures like Microsoft 365, SAP, Dynamics, and Oracle to drive efficiency, cost savings, and competitiveness.

How AI Agents Can Transform Supply Chain and Procurement Functions in Retail, Manufacturing, Healthcare, and Beyond

The rapid evolution of artificial intelligence (AI) is reshaping industries worldwide, and supply chain and procurement functions are no exception. We’re at the cusp of a transformative shift where organisations will increasingly pivot away from reliance on top-tier, expensive IT systems, such as SaaS solutions, towards AI agent-based solutions. These agile and cost-effective alternatives offer the flexibility to address specific pain points, integrate seamlessly into existing IT ecosystems, and evolve alongside business needs. This democratisation of advanced capabilities is levelling the playing field for organisations of all sizes, allowing them to leverage cutting-edge technology without the financial and operational overheads associated with large-scale IT platforms.

From streamlining operations to enhancing decision-making and improving customer satisfaction, AI agents are proving indispensable. Retail, manufacturing, healthcare, and other sectors are leveraging these technologies to drive efficiency, reduce costs, and enhance competitiveness. This article explores how AI agents can be applied to supply chain and procurement functions, discusses their design and development, and explains how they can be seamlessly integrated into existing IT architectures like Microsoft 365, SAP, Dynamics, Oracle, and more.

The Role of AI Agents in Supply Chain and Procurement

AI agents are intelligent systems capable of autonomously performing tasks, learning from data, and adapting to changing circumstances. These agents hold immense potential in:

  1. Demand Forecasting and Inventory Optimisation
    AI agents can analyse historical sales data, seasonality patterns, and market trends to predict future demand with high accuracy. This enables organisations to optimise inventory levels, reducing waste and avoiding stockouts.
  2. Supplier Relationship Management
    AI agents can monitor supplier performance, track compliance with service-level agreements (SLAs), and recommend alternative suppliers based on cost, quality, or delivery time.
  3. Procurement Automation
    From identifying the best sourcing opportunities to automating contract renewals, AI agents can handle procurement tasks with minimal human intervention, freeing teams to focus on strategic activities.
  4. Logistics and Transportation Management
    AI-driven optimisation algorithms can improve route planning, track shipments in real time, and predict delays, allowing for proactive measures to mitigate risks.
  5. Sustainability and Compliance Monitoring
    AI agents can evaluate the environmental impact of supply chain activities, ensure compliance with regulatory requirements, and suggest more sustainable practices.
  6. Risk Management
    By analysing data from multiple sources, AI agents can predict potential disruptions, such as geopolitical events, natural disasters, or supplier bankruptcies, and recommend contingency plans.

Applications Across Industries

Retail

Retailers are under constant pressure to meet customer expectations while managing costs. AI agents can:

  • Forecast demand for seasonal products and adjust inventory in real time.
  • Automate reordering processes based on sales velocity and stock levels.
  • Optimise delivery routes for last-mile logistics.
  • Provide insights into customer behaviour to inform promotions and pricing strategies.

Manufacturing

In manufacturing, efficient supply chain management directly impacts production schedules and profitability. AI agents can:

  • Streamline procurement by identifying cost-effective suppliers.
  • Predict equipment maintenance needs to prevent downtime.
  • Ensure just-in-time inventory availability.
  • Enhance production planning by aligning demand forecasts with capacity constraints.

Healthcare

Healthcare supply chains are complex, requiring precise coordination to ensure patient care. AI agents can:

  • Monitor the supply of critical medical equipment and pharmaceuticals.
  • Predict shortages and recommend alternative procurement strategies.
  • Support compliance with stringent healthcare regulations.
  • Improve visibility across supply chain networks to prevent disruptions.

Other Sectors

  • FMCG: Accelerate replenishment cycles and optimise distributor networks.
  • Aviation: Manage spare parts inventories and enhance predictive maintenance.
  • Government: Ensure robust supply chain planning for emergency response and public services.

Designing AI Agents for Supply Chain and Procurement

Creating effective AI agents requires a structured approach, ensuring they align with organisational goals and existing IT systems. The key steps include:

1. Problem Identification

  • Define the specific challenges the AI agent will address (e.g., reducing procurement cycle time or improving forecast accuracy).
  • Engage stakeholders to understand pain points and prioritise use cases.

2. Data Collection and Preparation

  • Identify data sources such as ERP systems, CRM platforms, IoT devices, and external market data.
  • Ensure data quality by addressing issues like missing values, duplicates, and inconsistencies.
  • Secure data pipelines for continuous data ingestion and processing.

3. Algorithm Selection

  • Choose machine learning (ML) models suited to the problem. For example:
    • Time-series forecasting models for demand prediction.
    • Natural language processing (NLP) models for supplier communication analysis.
    • Reinforcement learning for autonomous decision-making in dynamic environments.

4. System Architecture Design

  • Develop an architecture that integrates AI agents with existing systems, such as SAP, Microsoft Dynamics, or Oracle. This includes:
    • API integrations to enable seamless data exchange.
    • Cloud-based platforms for scalability and performance.
    • Middleware for communication between disparate systems.

5. User Interface and Experience

  • Design intuitive dashboards and reporting tools for users to interact with AI agents.
  • Ensure transparency in AI decision-making by providing explainable insights.

6. Testing and Validation

  • Simulate real-world scenarios to validate the AI agent’s performance.
  • Use historical data to assess accuracy and reliability.

7. Deployment and Monitoring

  • Deploy the AI agent in a controlled environment, such as a specific department or process.
  • Monitor its performance and gather user feedback for continuous improvement.

Developing AI Agents in Existing IT Architectures

Organisations often operate within established IT ecosystems, making compatibility a critical factor for AI deployment. Here’s how AI agents can be developed and deployed within popular IT architectures:

Microsoft 365

  • Integration: Use Microsoft Power Platform (Power Automate, Power Apps, and Power BI) to develop AI-powered workflows and visualisations.
  • Applications: Deploy chatbots in Microsoft Teams to assist procurement teams or use AI models in Power BI for demand forecasting.

SAP

  • Integration: Leverage SAP’s AI and ML capabilities through SAP Leonardo or embed AI agents into SAP S/4HANA workflows.
  • Applications: Automate invoice matching, improve vendor selection, and optimise supply chain planning using SAP-integrated AI solutions.

Dynamics 365

  • Integration: Build AI agents using Azure Machine Learning and integrate them with Dynamics 365 modules.
  • Applications: Enhance demand planning, automate procurement workflows, and provide predictive insights into supply chain performance.

Oracle

  • Integration: Use Oracle AI and machine learning services alongside Oracle Cloud SCM.
  • Applications: Deploy AI agents for logistics optimisation, supplier performance monitoring, and inventory management.

Custom ERP Systems

  • Integration: Develop AI solutions using Python, TensorFlow, or PyTorch and integrate them with custom ERP systems via REST APIs.
  • Applications: Customise solutions for industry-specific requirements, such as managing hazardous materials in chemical supply chains.

Challenges and Solutions

1. Data Silos

  • Challenge: Data stored in disparate systems can hinder AI development.
  • Solution: Use data integration tools and middleware to consolidate information into a unified platform.

2. Change Management

  • Challenge: Resistance from employees accustomed to traditional processes.
  • Solution: Provide training and demonstrate how AI can simplify their workflows.

3. Scalability

  • Challenge: Ensuring AI agents can handle increased workloads as the organisation grows.
  • Solution: Leverage cloud-based platforms for scalability and elasticity.

4. Ethical Concerns

  • Challenge: Addressing biases in AI models and ensuring compliance with data privacy regulations.
  • Solution: Implement robust governance frameworks and use explainable AI (XAI) techniques.

AI agents are revolutionising supply chain and procurement functions across industries, offering unparalleled efficiency and insights. By leveraging these technologies within existing IT architectures like Microsoft 365, SAP, Dynamics, and Oracle, organisations can unlock new levels of performance and adaptability.

As the technology matures, businesses must embrace AI as a strategic enabler, investing in the right tools, training, and governance. For those looking to embark on this journey, the key lies in aligning AI capabilities with organisational goals and leveraging the right expertise to ensure a seamless transition.

How is your organisation leveraging AI in supply chain and procurement? If you’re ready to explore these opportunities, Trace Consultants can guide you through the process from design to deployment.

Technology
July 3, 2023

Additive Manufacturing and Manufacturing Supply Chains

Additive Manufacturing's Influence on Australian Manufacturing: Service Levels, Working Capital Efficiency, and Operating Costs

Australia's robust and innovative manufacturing sector is continually evolving, integrating emerging technologies to enhance efficiency and competitiveness. One technology leading this charge is Additive Manufacturing (AM), commonly known as 3D printing. With its potential to significantly improve service levels, optimise working capital efficiency, and reduce operating costs, AM is leaving an indelible mark on Australian manufacturing, particularly in supply chain management.

Transforming Service Levels with Additive Manufacturing

AM is a game-changer for enhancing service levels in manufacturing due to its capacity for speed, versatility, and customisation. This technology circumvents the need for traditional, time-consuming methods involving mould creation and assembly. Instead, it allows for the design, iteration, and production of intricate parts within hours, leading to faster delivery times and higher customer satisfaction.

Consider the case of Australian-based Titomic. The company leverages their proprietary Titomic Kinetic Fusion (TKF) technology - a variant of AM - to produce large-scale industrial parts at unprecedented speeds. This has enabled Titomic to deliver improved service levels and responsiveness to customer needs.

Additionally, AM's on-demand production capability can streamline supply chains by reducing the need for warehousing and inventory management, thus leading to more efficient and responsive service provision.

Additive Manufacturing: A Catalyst for Working Capital Efficiency

AM also bolsters working capital efficiency in manufacturing. By minimising the need for physical inventories and facilitating production on-demand, manufacturers can dramatically decrease storage costs and the amount of capital locked in unsold goods.

Inventia Life Science, based in Sydney, offers a compelling illustration of this. The company harnesses 3D bioprinting to produce skin cells on-demand, effectively eliminating the need for large-scale inventory management. This on-demand production capability significantly optimises working capital by tying up less money in inventory and freeing up resources for other strategic initiatives.

This on-demand approach also influences the supply chain by reducing the dependencies on long lead times and external suppliers, thereby creating a more agile and responsive production process.

Reducing Operating Costs through Additive Manufacturing

Furthermore, AM contributes to substantial reductions in operating costs. These savings are realised through decreased material wastage, lower energy consumption, and reductions in costs associated with equipment maintenance and storage.

Melbourne-based Ansett Aviation Training exemplifies how AM can lead to substantial cost savings. The company used AM to create simulator parts, yielding a remarkable 70% reduction in manufacturing costs. They also achieved shorter lead times and lower inventory costs, showcasing the significant impact AM can have on the entire supply chain.

Embracing the Future of Australian Manufacturing with Additive Manufacturing

As these insightful case studies demonstrate, AM is a potent instrument of change for the Australian manufacturing sector. By improving service levels, optimising working capital efficiency, reducing operating costs, and redefining supply chains, AM is paving the way for a more agile, efficient, and sustainable manufacturing industry in Australia.

The accelerated adoption of AM is not merely a trend. It represents a paradigm shift that is expanding the horizons of what is achievable in manufacturing. For Australia's manufacturing industry, the future is unfolding right before our eyes – and it is being printed in 3D.

Contact us today, trace. your supply chain consulting partner.

Technology
October 9, 2023

Modern Slavery Technology Partnership

Modern Slavery Technology Partnership: trace. and INFORMED 365

Modern Slavery Technology Partnership

As a part of our Australian and New Zealand offering, trace. is excited to announce our recent collaboration with Informed 365 – a global Environmental, Social and Corporate Governance (‘ESG’) platform that provides Supply Chain Management, Ethical Sourcing, Modern Slavery and ESG Business Intelligence solutions for clients to collect, analyse data and report through advanced technology and automation.

Having worked with many industries and clients in Australia, New Zealand and internationally, including Property Council of Australia and a consortia of Australia’s Top 40 Law Firms – Informed 365 has proven experience in supporting organisations to achieve data transparency and make informed decisions.